Here you’ll find answer to the most common questions our customers have. If you have any questions that aren’t answered here, please contact us directly.
How is the DNA analysis performed?
This is a complex process that takes several days to complete, even with our cutting-edge technology. Once sequencing is finished, your genetic information is processed by highly efficient supercomputers, which create an image of your genetic profile in just a few hours.
What happens to my DNA sample after the analysis?
What happens to my DNA sample after I submit it?
We then isolate the DNA, and after the quality of your sample is verified, your DNA is placed in freezer storage, ready for analysis.
Where will I find my test results?